Now call India, USA , Canada, Portugal, Germany, Switzerland and UK for as low as 2.90 cents/min through Local access number, and 4.90 cents/min through toll free number with trueroots from TATA Communications.
| Tariff to India (US cents/min) | ||
| Using Local Access number | Using Toll Free number | |
| Call any Mobile/landline in India | 2.90 | 4.90 |
Trueroots from TATA Communications brings you special rate to call India, USA , Canada, Portugal, Germany, Switzerland and UK for as low as 2.90 cents/min through Local access number, and 4.90cents/min through toll free number.
Customers who subscribe for the "TrueValue" €9.99 pack during the offer period are eligible to call India, USA , Canada, Portugal, Germany, Switzerland and UK for as low as 2.90 cents/min through Local access number, and 4.90 cents/min through toll free number with trueroots from TATA Communications.
There are two ways customer can transact on trueroots..
The product plan details are:
| Total Initial Plan Value | €9.99 | (We will charge your credit card for €9.99 + taxes as applicable) |
| Initial Plan Value Includes: | ||
| Talk Time | €9.99 | Full talk time |
| Initial Validity | 12 months | (Your initial talktime is valid for 12 months from your date of purchase, and will expire after 12 months unless you recharge your plan by adding more talk time. You may recharge your talk time in the following denominations €5, €10, €20, €50, €100 multiple times and enjoy the special reduced rate of calling |
| Recharge Validity | 1 Year | |
Please note:
One needs to buy this product at €9.99. With your initial purchase, you will be able to enjoy the 2.90 c/m rate using local access number and 4.90 c/m rate using toll free number to call India, USA , Canada, Portugal, Germany, Switzerland and UK for twelve months. You may recharge the account multiple times and all recharge amounts will be valid for 1 year from the date of last recharge. If you decide not to recharge your account during the initial 12-month term, any Talktime Value remaining at that time will be forfeited. If you do recharge your account and, any Talktime Value remaining 1 year from the date of last recharge will be forfeited.
You will get full talktime of €4.90 when you make the initial purchase of €9.99. Each time you recharge after that, the entire amount would be credited to your account with no subscription or rental charges.
| Minutes to India | ||
| Using local access number only | Using toll free number only | |
| Call any Mobile/landline in India | 344 mins | 203 mins |
Further you can recharge the same account before the expiry of initial validity of 12 months with €5, €10, €20, €50, €100.
This offer is available to existing Hongkong trueroots subscribers as well as new Hongkong trueroots registrations.
As soon as you near the expiry of initial validity (12 months from the date of purchase) and/or initial product talk time (€9.99) end, we request you to recharge the same account with €5, €10, €20, €50, €100 enjoy 100% talk time at special reduced rates for the next 1 year to call India from the date of last recharge.
Any initial product talk time (€9.99) remaining after completion of initial validity (12 months) will be forfeited unless you recharge your account before expiration of that initial 12 month period.
One can recharge the product multiple times until and enjoy the special reduced calling rates to India for the next 1 year from the date of last recharge.
Any product talk time remaining after completion of recharge validity (1 year from the date of last recharge) will be forfeited.
There are two ways customer can transact on trueroots.
If you are a new customer or an existing trueroots customer:
Yes, why not.
But please note that:
You need to enroll again for auto recharge under the "TrueValue - €9.99 product plan". The auto recharge functionality shall top up the account when you balance goes below 2€.
The auto recharge you have enrolled earlier will take care of low balance in your main regular account ONLY.
No. As soon as you near expiration of initial validity, we request you to recharge the same account with €5, €10, €20, €50, €100 enjoy 100% talk time and special reduced rates for the next one year to call India from the date of last recharge.
Sorry. We will not be able to entertain any refund for the "TrueValue - €9.99 product plan".
Yes. Roaming on this product is allowed. Although special low rates will apply, rates for the "€9.99 product plan" vary from country-to-country.
The validity period of minutes will be 12 months from the date of subscription and one year date of last recharge.
Yes. However, rates to different countries (and the available talk time amount) shall vary. These rates will be the standard rates which can be checked in the tariff section on the trueroots website.
Yes. Existing trueroots customer need to open a new account. They can register by transacting on www.trueroots.eu or by calling CC # 800-919-477 as explained in Ans # 6.